Privacy Policy
1. Introduction
Welcome to DSN - Dream Solution Network Ltd. By engaging our services, you agree to comply with the following terms and conditions. These Terms of Service govern your use of our services and outline the expectations and responsibilities for both DSN and our clients.
2. Service Outline and Statement of Work (SOW)
Before commencing any project, DSN will collaborate with the client to gather detailed information about the business requirements. Based on this, DSN will create a comprehensive Statement of Work (SOW) document, outlining the scope, deliverables, timeline, and cost of the project. The SOW must be approved by the client before any work begins.
3. Payment Terms
- Initial Payment: Upon approval of the SOW, the client is required to make an initial payment as specified in the SOW. This payment serves as confirmation of the project commencement.
- Monthly Payments: Once the project begins, payments will be made on a monthly basis, as outlined in the SOW or as mutually agreed upon. Invoices will be issued at the beginning of each month and are due upon receipt.
- Late Payments: Payments that are not made within 15 days of the invoice date may incur a late fee. DSN reserves the right to halt work if payments are delayed beyond 30 days.
4. Project Scope and Changes
Any changes to the scope of work after the SOW has been approved will require a revised SOW or a change order document. DSN will assess the impact of the changes on the project timeline and cost and will present these to the client for approval before proceeding.
5. Client Responsibilities
The client is responsible for providing timely access to necessary resources, including data, personnel, and feedback, to ensure the project progresses as scheduled. Delays caused by the client may impact the project timeline and deliverables.
6. Confidentiality
Both DSN and the client agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the project. This includes business data, strategies, and any other confidential materials. Information shared will only be used for the purpose of delivering the agreed-upon services.
7. Termination
Either party may terminate the project upon written notice if the other party breaches the terms outlined in this agreement. In the event of termination, the client will be responsible for all services rendered and expenses incurred up to the date of termination.
8. Limitation of Liability
DSN will not be held liable for any indirect, incidental, or consequential damages arising from the services provided. Our liability is limited to the total amount paid by the client for the services rendered.
9. Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
10. Contact Information
If you have any questions or concerns about these Terms of Service, please contact DSN - Dream Solution Network Ltd at [Your Contact Information].
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
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1. Introduction
At DSN - Dream Solution Network Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and disclose your information when you engage with our services or visit our website.
2. Information We Collect
We may collect personal and business information directly from you during the course of our business engagement, including but not limited to:
- Name, job title, and company information
- Contact details such as email address, phone number, and physical address
- Business-related information provided for project scope, such as business processes, systems, and data
- Payment details for invoicing purposes
We may also collect data from website visitors, including IP addresses, browser types, and usage data, to improve the user experience.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To provide the services you have requested, including the preparation of Statements of Work (SOW), project execution, and delivery of solutions
- To communicate with you regarding project updates, service offerings, and other relevant information
- To process payments and manage invoicing
- To improve our services and website through analytics and user feedback
- To comply with legal obligations and resolve any disputes
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Retention
We retain personal information only as long as necessary for the purposes for which it was collected, including fulfilling any legal, accounting, or reporting requirements. When the data is no longer needed, we will securely delete or anonymize it.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption, secure data storage, and limiting access to your information to authorized personnel only.
However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Sharing Your Information
We may share your information with trusted third parties, including:
- Service providers and partners who assist in delivering our services, such as hosting providers, payment processors, or subcontractors
- Legal authorities or regulators if required by law or to protect our rights, safety, or property
Any third-party service providers we work with are required to maintain the confidentiality and security of your information and use it only for the purposes specified by DSN.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Request the deletion of your data where it is no longer necessary for the purposes collected
- Object to or restrict the processing of your data under certain circumstances
- Withdraw your consent to the processing of your data at any time, where consent is the legal basis for processing
To exercise any of these rights, please contact us at the information provided below.
8. Cookies and Tracking
Our website may use cookies and other tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and enhance its functionality. You can choose to disable cookies through your browser settings, though this may affect your experience on our site.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on our website, and we encourage you to review this page periodically to stay informed of how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
DSN - Dream Solution Network Ltd
[Your Contact Information]